Best Practice for Connecting USB to the Huddlebox

18. Aug 2024

To ensure optimal performance and avoid potential connectivity issues when connecting peripherals to the Stoltzen Huddlebox, particularly when using Active Optical Cables (AOCs) or USB extenders, it’s crucial to manage the number of USB hubs in the connection chain.

Avoiding Hub Overload:
When connecting peripherals via the Huddlebox, it’s important to be aware that Windows has a limit on the number of USB hubs that can be connected in a single chain. Both AOCs and USB extenders often contain built-in hubs, which can quickly add up and trigger the “too many USB hubs” error in Windows.

To prevent this, a best practice is to use active USB cables (containing hubs) on only one side of the Huddlebox—either on the host side or the peripherals side. This strategy minimizes the total number of hubs in the USB chain, reducing the risk of overload and ensuring more reliable connectivity.

Strategic Placement of the Huddlebox:

For optimal setup, consider the placement of the Huddlebox within your meeting room:

Near the Host Device: Positioning the Huddlebox close to the host device (e.g., a laptop or PC) allows you to use a short, passive USB-C cable for the connection to the Huddlebox, and an active extender on the peripherals side to manage longer connections. This is also the best solution to ensure the highest possible PD charge rate, as some longer USB-C cables might degrade power delivery wattage.

Near the Peripherals: Alternatively, placing the Huddlebox near the display or peripherals allows you to use shorter, passive USB cables for those devices, and an active USB-C cable to the host for longer distances.
This thoughtful placement reduces the need for multiple active cables and simplifies the USB topology, ensuring a stable and efficient connection for all peripherals.

This approach ensures a seamless and reliable performance when using the Huddlebox, preventing common issues such as hub overload and connectivity drops, and providing a smooth experience for all participants in the meeting room.